Category Archives: Stakeholder Management

Rethinking Leadership and Governance

Rethinking Leadership and Governance is the second paper in the series Project Management in the time of COVID. Governance and leadership are mutually inclusive. Leaders define and support good governance, while leadership is enhanced by good governance.

This paper looks at the definitions of governance and leadership, then describes Australia’s pre-pandemic environment in terms of those definitions, followed by an overview of our first two years of lockdowns. The final section discusses how reviews and reforms of governance and leadership practices may be applied to develop the new normal needed to counteract the problems of the past.

Download the paper from:  https://mosaicprojects.com.au/PMKI-ORG-060.php#COVID

PM World Journal is a free monthly project management journal, see more at: https://pmworldjournal.com/

Project Management in the time of COVID

The first in a series of five papers by Dr. Lynda Bourne, commissioned by PM World Journal, has been uploaded to the Mosaic website.

Uncertainty – Is it time to rethink? considers what uncertainty might mean post-pandemic. Through a discussion of the concept of a Zone of Uncertainty, the paper considers how the current heightened awareness of uncertainty and unknown unknowns can contribute to more effective risk management practice, and how the introduction of the concepts of resilience, persistence, and adaptability may assist individuals, groups, and organizations to recover, review and reform their practices.

Download the paper from:  https://mosaicprojects.com.au/PMKI-ORG-060.php#COVID  

PM World Journal is a free monthly project management journal, see more at: https://pmworldjournal.com/  

Myths and Legends – The Origins of Standard Gauge Railways

This article debunks a story I’ve used on a number of occasions to highlight the power of standardization. It seems the legend surrounding the creation of the standard gauge for railways is an artistic creation rather than an effective way of explaining the known facts.

Our latest article, Myths and Legends – The Origins of Standard Gauge Railways grew out of the research undertaken for The Origins and History of Cost Engineering and the soon to be published The First Railway & Canal Projects

The article shows that unlike the elaborate myth, standard gauge appears to be the consequence of random chance. These findings raise a number of important issues:

  1. While a good story is an invaluable communication tool, the connections within the story need to be as robust as the facts they connect.
  2. Don’t look for complex solutions when there’s a simple explanation (Ockham’s razor), function follows form regardless of the century.
  3. Don’t underestimate the power of random chance.

Download the Myths and Legends – The Origins of Standard Gauge Railways

See more on the history of project management: https://mosaicprojects.com.au/PMKI-ZSY.php

Stakeholder Circle Upgrade Launched

The Stakeholder Circle® is the premier methodology and tool set for analyzing the stakeholder community around a business activity, or a project. The primary tool for implementing the Stakeholder Circle® methodology, is the Stakeholder Work Sheet (SWS). The latest upgrade now includes:

  1. The Stakeholder Circle® report as an integrated, fully automatic, capability
  2. Greater control over the prioritization calculations, you can balance power, proximity, and urgency to suit your environment
  3. Enhanced engagement assessment
  4. The stakeholder engagement index to track changes in the average stakeholder attitudes over time
  5. An integrated on-line help capability linked from each tab of the spreadsheet
  6. Two version of the tool, a 100-stakeholder version and a 1000-stakeholder version. 

You are invited to download the enhanced sample version of the spreadsheet from https://mosaicprojects.com.au/shop-stakeholder-worksheet.php  (there is no requirement to register before downloading). The sample version allows the first 5 stakeholders to be edited and all of the macros to run.

For more information see: https://mosaicprojects.com.au/PMKI-SHM-030.php

Crafting project success

A short article looking at the key requirements for creating a committed and cooperative team capable of delivering success in difficult circumstances has just been uploaded to our website. The concepts discussed are not new but are well worth revisiting in an age when distributed teams, and working from home are becoming the norm.

Download the article directly: https://mosaicprojects.com.au/Mag_Articles/AA013_Crafting_Success.pdf

Or for more on effective team management see: https://mosaicprojects.com.au/PMKI-TPI-010.php#Team2

The challenge of ‘e-Documents’

e-Documents

The world of business is moving increasingly towards storing and exchanging documentation almost exclusively in electronic formats. While document management tools solve many problems typically found in paper-based systems, they also introduce a suite of new issues and challenges. The focus of this article is highlighting a few of the more important factors needed in an efficient system: https://mosaicprojects.com.au/Mag_Articles/AA008_The_challenge_of_e-Documents.pdf

For more thoughts on communication management see: https://mosaicprojects.com.au/PMKI-PBK-040.php

Are Traditional Reports past their use-by date?

Projects create reports!

Most projects are required to produce weekly and/or monthly reports for their client as part of a contract, or as part of an internal set of reporting requirements, or both. But is this style of reporting valuable or are better options emerging? Projects create reports! Most projects are required to produce weekly and/or monthly reports for their client as part of a contract, or as part of an internal set of reporting requirements, or both. But is this style of reporting valuable or are better options emerging?

Our latest article ‘Are Traditional Reports Past Their Use-by Date?‘ discuses the problems and challenges of changing from reports to a real-time dashboard to communicate project information.

For more on effective communication management see: https://mosaicprojects.com.au/PMKI-PBK-040.php#Process2


Crisis create opportunities and issues – COVID-19 is no different

Two new and related posting on our website:

Negotiating in the midst of uncertainty. This article takes a proactive look at what’s needed to come through a crisis in the best possible shape.  It suggests the negotiating approach needed is very different from ‘business as usual’.  Click to download the PDF.

Contact Termination. This new White Paper looks at the risks and challenges associated with terminating a contract when all else fails. It helps explain why in 40 years I have never seen a lawyer proactively seek to terminate a contract! Click to download the PDF.

Our PMKI library contains over 300 papers and articles in an indexed hierarchy. To explore more see: https://mosaicprojects.com.au/PMKI.php

Communicating in Conflict

One of the realities of life is every once in a while, you are going to become embroiled in a dispute or argument that is emotional and personal. This article maps out a set of strategies that can help you stay focused on using communication to achieve a pragmatic outcome you can ‘live with’ – win-win is nice, but you cannot control the other person’s emotions so you need to focus on how you behave and your objectives: https://mosaicprojects.com.au/Mag_Articles/SA1063_Communicating_in_Conflict.pdf

For more articles on conflict management see: https://mosaicprojects.com.au/PMKI-TPI-010.php#Conflict

Managing Stakeholder Attitudes

A very significant proportion of the risks around most projects are people based. The only way to identify, manage and/or mitigate these risks is by effective two-way communication designed to effect changes in the attitude key stakeholders have towards your project.

Each person’s attitude is derived from their perceptions of your project and how its outcomes will affect their personal interests. Fortunately, perceptions are negotiable and can be changed by effective communication, and if you can change a person’s perceptions, a change in attitude will follow.

For some ideas on how to make this happen, see: https://mosaicprojects.com.au/Mag_Articles/SA1062_Managing_Stakeholder_Attitudes.pdf

For more papers on stakeholder engagement visit: https://mosaicprojects.com.au/PMKI-TPI-075.php